Do you really know how well your services are performing?
Measuring quality solves nothing if the data goes nowhere. In GRIP, measurements link directly to KPIs, contract performance and actions. So you don’t just know what’s happening, but also what happens next.
Trusted by leading organizations
Everything for professional quality management in one platform
Four modules for daily controls, periodic measurements and follow-up, all in the same app and the same dashboard.
From measurement to insight in four steps
Every measurement, check or performance measurement flows automatically to the Contract Dashboard, making quality directly visible and actionable.
Measuring on location
Inspectors and supervisors perform DKS, VSR and performance measurements with the mobile app, including photos and comments.
Results in the dashboard
Scores, deviations and trends come together directly in an overview, without manual processing.
Analyze and compare
Discover patterns per location, room category, defect type or period. Compare suppliers on the same criteria.
Actions and follow-up
Poor results automatically generate actions. Follow-up is secured in the Action Center.
Frequently asked questions about quality management
DKS are daily cleaning checks on location. VSR-KMS measures cleaning quality according to the NEN 2075 standard (objective and certified). Performance measurements are customizable questionnaires for example supplier evaluation, RI&E or location check.
Yes. GRIP uses the latest VSR-KMS guidelines and holds the official quality mark. Measurements are fully compliant with the NEN 2075 standard and ready for audits.
Yes. With the Performance Measurements module you compose your own questionnaires for any situation: safety, hospitality, RI&E, supplier evaluation or location check.
Yes. You compare results per location, segment, room category, defect type or supplier. This gives you realistic quality insights to act on.
Yes. Measurements can be performed offline. As soon as there is a connection, everything synchronizes automatically with the dashboard.
Poor results automatically generate an action in the Action Center. Follow-up is tracked there, from a simple note to a formal contract action towards the supplier.
We configure the modules based on your locations and working methods. Employees receive brief training and can immediately start measuring.
Ready to get started?
Discover how GRIP Facility takes your quality management to the next level.