Terms and Conditions

Last updated: June 2026

Article 1 – Definitions

GRIP Facility: GRIP Holding B.V., registered in the Netherlands
Client: the natural or legal person entering into an agreement with GRIP Facility
Services: all software and services offered by GRIP Facility
Platform: the GRIP Facility web application and related systems

Article 2 – Applicability

These terms and conditions apply to all offers, quotations, and agreements between GRIP Facility and the Client.

Article 3 – Offers and quotations

All offers and quotations from GRIP Facility are non-binding unless explicitly stated otherwise. An agreement is concluded upon written confirmation by GRIP Facility.

Article 4 – Execution of services

GRIP Facility will execute the agreed services to the best of its ability. GRIP Facility has the right to engage third parties in the execution of the agreement.

Article 5 – Client obligations

Timely provision of required information
Accuracy of provided data
Secure storage of login credentials
Compliance with applicable laws and regulations

Article 6 – Intellectual property

All intellectual property rights to the Platform and Services belong to GRIP Facility. The Client only receives a non-exclusive right of use for the duration of the agreement.

Article 7 – Prices and payment

All prices are exclusive of VAT unless otherwise stated. Payment must be made within 30 days of the invoice date.

Article 8 – Liability

GRIP Facility’s liability is limited to direct damages and to the maximum amount paid out by the insurer.

Article 9 – Force majeure

GRIP Facility is not liable for shortcomings resulting from force majeure.

Article 10 – Confidentiality

Both parties are obliged to maintain confidentiality of all confidential information.

Article 11 – Privacy and processing of personal data

11.1 To the extent that GRIP processes personal data on behalf of the Client in the performance of the agreement, GRIP acts as processor and the Client acts as controller within the meaning of the GDPR.

11.2 A data processing agreement applies to this processing. If the parties have not entered into a separate data processing agreement, GRIP’s standard data processing terms apply, which are available free of charge upon request and form part of this agreement.

11.3 GRIP processes personal data within the European Economic Area (EEA). To the extent that processing takes place outside the EEA, this is done under appropriate safeguards, including the Standard Contractual Clauses (SCC) of the European Commission.

11.4 GRIP may engage sub-processors. The Client grants general authorisation for this. The current list of sub-processors is available upon request. GRIP will inform the Client of any intended addition or replacement of sub-processors, allowing the Client to raise reasoned objections.

11.5 GRIP implements appropriate technical and organisational measures and processes personal data in accordance with the GDPR and GRIP’s privacy statement.

Article 12 – Duration and termination

Termination must be done in writing with a notice period of at least one month.

Article 13 – Changes

GRIP Facility reserves the right to modify these terms. Changes will be announced at least 30 days in advance.

Article 14 – Applicable law

Dutch law applies to all agreements. Disputes will be submitted to the competent court in Amsterdam.

Contact

GRIP Holding B.V.
Email: info@grip-facility.com