Privacy Statement

Privacy Statement GRIP Facility

Introduction

GRIP Facility values your privacy and processes your personal data securely. This privacy statement explains what data we process, for what purpose, and how you can exercise your rights.

1. Who is GRIP Facility?

GRIP Facility is a trade name of GRIP Holding B.V., located at Nieuwe Hemweg 48, Amsterdam, Netherlands. We can be reached via [email protected] and +31 (0) 85 – 060 42 70.

2. What personal data do we process?

The data we process depends on your relationship with GRIP Facility:

Website visitors: IP address and location data.
Users of our digital platform: Name, email address, access rights.
Customers: Name, address, email address, financial data.
Applicants: Name, address, date of birth, contact information, CV.

3. Purposes of data processing

Website visitors: To analyze behavior and improve our services (legitimate interest).
Users: To manage access and deliver services (contract performance).
Customers: For invoicing, handling complaints, and CRM (contract performance/legitimate interest).
Applicants: To assess suitability for a position (legitimate interest).

4. How do we secure your data?

We implement measures such as:

Password encryption.
Database access restricted via VPN and multi-factor authentication.
Continuous monitoring by our developers.

5. Cookies

We use analytical cookies to optimize our website. You can manage your preferences through our cookie bar.

6. International data transfers

GRIP Facility processes personal data exclusively within the European Economic Area (EEA).

7. Sub-processors

We work with sub-processors bound by the same agreements. A list is available upon request.

8. Data retention periods

Retention periods are determined in consultation with our customers. We do not retain data longer than necessary.

9. Marketing

We use personal data for marketing purposes based on consent or legitimate interest.

10. Data subject rights

You have the right to access, correct, delete, restrict, object, and request data portability. Contact us at [email protected]. We will respond within one month.

11. Communication and changes

We inform users about updates to this privacy statement via our community on the support portal. For questions, please contact us through our support portal.