{"id":18043,"date":"2023-02-27T08:54:09","date_gmt":"2023-02-27T06:54:09","guid":{"rendered":"https:\/\/grip-facility.com\/?page_id=18043"},"modified":"2026-06-26T12:06:58","modified_gmt":"2026-06-26T10:06:58","slug":"conditions-generales","status":"publish","type":"page","link":"https:\/\/www.grip-facility.com\/fr\/conditions\/conditions-generales\/","title":{"rendered":"Conditions Generales"},"content":{"rendered":"\n<div class=\"wp-block-cover is-light\" style=\"padding-top:120px;padding-bottom:60px;min-height:280px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-vivid-cyan-blue-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n\n\n<h1 class=\"wp-block-heading has-text-align-center has-text-color\" style=\"color:#ffffff\">Conditions G\u00e9n\u00e9rales<\/h1>\n\n\n\n<p class=\"has-text-align-center has-text-color\" style=\"color:#ffffffcc\">Conditions d&rsquo;utilisation des services GRIP Facility<\/p>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-d6a64be5 wp-block-group-is-layout-constrained\" style=\"padding-top:60px;padding-bottom:60px\">\n\n\n<p class=\"has-text-color\" style=\"color:#6b7280\"><em>Derni\u00e8re mise \u00e0 jour : juin 2026<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 1 &#8211; D\u00e9finitions<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>GRIP Facility :<\/strong> GRIP Holding B.V., \u00e9tablie aux Pays-Bas<\/li>\n<li><strong>Client :<\/strong> la personne physique ou morale concluant un accord avec GRIP Facility<\/li>\n<li><strong>Services :<\/strong> tous les logiciels et services propos\u00e9s par GRIP Facility<\/li>\n<li><strong>Plateforme :<\/strong> l&rsquo;application web GRIP Facility et les syst\u00e8mes associ\u00e9s<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Article 2 &#8211; Applicabilit\u00e9<\/h2>\n\n\n\n<p>Ces conditions g\u00e9n\u00e9rales s&rsquo;appliquent \u00e0 toutes les offres, devis et accords entre GRIP Facility et le Client.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 3 &#8211; Offres et devis<\/h2>\n\n\n\n<p>Toutes les offres et devis de GRIP Facility sont sans engagement, sauf mention contraire explicite. Un accord est conclu apr\u00e8s confirmation \u00e9crite par GRIP Facility.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 4 &#8211; Ex\u00e9cution des services<\/h2>\n\n\n\n<p>GRIP Facility ex\u00e9cutera les services convenus au mieux de ses capacit\u00e9s. GRIP Facility a le droit de faire appel \u00e0 des tiers pour l&rsquo;ex\u00e9cution de l&rsquo;accord.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 5 &#8211; Obligations du client<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>La fourniture en temps utile des informations n\u00e9cessaires<\/li>\n<li>L&rsquo;exactitude des donn\u00e9es fournies<\/li>\n<li>La conservation s\u00e9curis\u00e9e des identifiants de connexion<\/li>\n<li>Le respect des lois et r\u00e9glementations applicables<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Article 6 &#8211; Propri\u00e9t\u00e9 intellectuelle<\/h2>\n\n\n\n<p>Tous les droits de propri\u00e9t\u00e9 intellectuelle sur la Plateforme et les Services appartiennent \u00e0 GRIP Facility. Le Client n&rsquo;obtient qu&rsquo;un droit d&rsquo;utilisation non exclusif pour la dur\u00e9e de l&rsquo;accord.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 7 &#8211; Prix et paiement<\/h2>\n\n\n\n<p>Tous les prix sont hors TVA, sauf mention contraire. Le paiement doit \u00eatre effectu\u00e9 dans les 30 jours suivant la date de facturation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 8 &#8211; Responsabilit\u00e9<\/h2>\n\n\n\n<p>La responsabilit\u00e9 de GRIP Facility est limit\u00e9e aux dommages directs et au montant maximum vers\u00e9 par l&rsquo;assureur.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 9 &#8211; Force majeure<\/h2>\n\n\n\n<p>GRIP Facility n&rsquo;est pas responsable des d\u00e9faillances r\u00e9sultant d&rsquo;un cas de force majeure.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 10 &#8211; Confidentialit\u00e9<\/h2>\n\n\n\n<p>Les deux parties sont tenues de garder confidentielles toutes les informations confidentielles.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 11 &#8211; Protection des donn\u00e9es personnelles<\/h2>\n\n\n\n<p>11.1 Dans la mesure o\u00f9 GRIP traite des donn\u00e9es personnelles pour le compte du Client dans l&rsquo;ex\u00e9cution de l&rsquo;accord, GRIP agit en qualit\u00e9 de sous-traitant et le Client en qualit\u00e9 de responsable du traitement au sens du RGPD.<\/p>\n\n\n\n<p>11.2 Un accord de traitement des donn\u00e9es s&rsquo;applique \u00e0 ce traitement. Si les parties n&rsquo;ont pas conclu d&rsquo;accord de traitement des donn\u00e9es distinct, les conditions g\u00e9n\u00e9rales de traitement standard de GRIP s&rsquo;appliquent, disponibles gratuitement sur demande et faisant partie int\u00e9grante du pr\u00e9sent accord.<\/p>\n\n\n\n<p>11.3 GRIP traite les donn\u00e9es personnelles au sein de l&rsquo;Espace \u00e9conomique europ\u00e9en (EEE). Dans la mesure o\u00f9 un traitement a lieu en dehors de l&rsquo;EEE, cela s&rsquo;effectue sous des garanties appropri\u00e9es, notamment les clauses contractuelles types (SCC) de la Commission europ\u00e9enne.<\/p>\n\n\n\n<p>11.4 GRIP peut faire appel \u00e0 des sous-traitants. Le Client donne son autorisation g\u00e9n\u00e9rale \u00e0 cet effet. La liste actualis\u00e9e des sous-traitants est disponible sur demande. GRIP informe le Client de tout ajout ou remplacement pr\u00e9vu de sous-traitants, permettant au Client de formuler des objections motiv\u00e9es.<\/p>\n\n\n\n<p>11.5 GRIP met en \u0153uvre des mesures techniques et organisationnelles appropri\u00e9es et traite les donn\u00e9es personnelles conform\u00e9ment au RGPD et \u00e0 la politique de confidentialit\u00e9 de GRIP.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 12 &#8211; Dur\u00e9e et r\u00e9siliation<\/h2>\n\n\n\n<p>La r\u00e9siliation doit \u00eatre effectu\u00e9e par \u00e9crit avec un pr\u00e9avis d&rsquo;au moins un mois.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 13 &#8211; Modifications<\/h2>\n\n\n\n<p>GRIP Facility se r\u00e9serve le droit de modifier ces conditions. Les modifications seront annonc\u00e9es au moins 30 jours \u00e0 l&rsquo;avance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 14 &#8211; Droit applicable<\/h2>\n\n\n\n<p>Le droit n\u00e9erlandais s&rsquo;applique \u00e0 tous les accords. Les litiges seront soumis au tribunal comp\u00e9tent d&rsquo;Amsterdam.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact<\/h2>\n\n\n\n<p><strong>GRIP Holding B.V.<\/strong><br>E-mail : <a href=\"mailto:info@grip-facility.com\">info@grip-facility.com<\/a><\/p>\n\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Derni\u00e8re mise \u00e0 jour : juin 2026 Article 1 &#8211; D\u00e9finitions GRIP Facility : GRIP Holding B.V., \u00e9tablie aux Pays-Bas Client : la personne physique ou morale concluant un accord avec GRIP Facility Services : tous les logiciels et services propos\u00e9s par GRIP Facility Plateforme : l&rsquo;application web GRIP Facility et les syst\u00e8mes associ\u00e9s Article [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":18042,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-18043","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grip-facility.com\/fr\/wp-json\/wp\/v2\/pages\/18043","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.grip-facility.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.grip-facility.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.grip-facility.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grip-facility.com\/fr\/wp-json\/wp\/v2\/comments?post=18043"}],"version-history":[{"count":1,"href":"https:\/\/www.grip-facility.com\/fr\/wp-json\/wp\/v2\/pages\/18043\/revisions"}],"predecessor-version":[{"id":18858,"href":"https:\/\/www.grip-facility.com\/fr\/wp-json\/wp\/v2\/pages\/18043\/revisions\/18858"}],"up":[{"embeddable":true,"href":"https:\/\/www.grip-facility.com\/fr\/wp-json\/wp\/v2\/pages\/18042"}],"wp:attachment":[{"href":"https:\/\/www.grip-facility.com\/fr\/wp-json\/wp\/v2\/media?parent=18043"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}